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FREQUENTLY ASKED QUESTIONS

  • IS NEUTRA-LYZE HEALTH CANADA APPROVED?
    Neutra-Lyze is a broad spectrum disinfectant, registered and approved by Health Canada.
  • WHAT IS THE HEALTH CANADA DIN NUMBER?
    Neutra-Lyze Drug Identification number (DIN) is 02449636.
  • IS NEUTRA-LYZE EPA REGISTERED?
    Neutra-Lyze is registered with Health Canada as a broad spectrum disinfectant (DIN 02449536).
  • DOES NEUTRA-LYZE KILL SARS-CoV-2 (COVID-19)?
    Neutra-Lyze meets the Health Canada's criteria for use against SARS-C0V-2, the virus that causes COVID-19 and has demonstrated effectiveness on hard and non-porous surfaces when used in accordance with the directions. Neutra-Lyze is a ready to use formulation. In addition, Neutra-Lyze is listed on Health Canada's List of Disinfectants with evidence foruse against COVID-19. https://canada.ca/en/health-canada/services/drug-health-products/disinfectants/covid-19/list.html
  • IS THE NEUTRA-LYZE READY TO USE?
    Neutra-Lyze is ready-to-use and no dilution is required.
  • CAN NEUTRA-LYZE BE DILUTED?
    Neutra-Lyze is ready-to-use and no dilution is required.
  • DOES NEUTRA-LYZE NEED TO BE WIPED OFF OR RINSED?
    Neutra-Lyze does not need to be wiped off and does not require to be rinsed.
  • DO YOU HAVE TO USE PPE WHEN APPLYING NEUTRA-LYZE?
    PPE is not required, however, we do recommend PPE be used when spraying.
  • IS NEUTRA-LYZE SAFE TO USE AROUND CHILDREN OR PETS?
    Neutra-Lyze is safe to use around children and pets.
  • WHAT KIND OF PUMP SHOULD BE USED IN PAILS AND DRUMS?
    A plastic pump should be used in pails and drums. Metal should not be used.
  • WHAT IS A SANITIZER?
    A substance, or mixture of substances, intended to reduce the number of microorganisms on inanimate surfaces or in water or air.
  • WHAT DOES “NO RINSE REQUIRED ON FOOD CONTACT SURFACE” MEAN?
    “No rinse required on food contact surfaces” is a safety rating given by NSF International (previously the National Sanitation Foundation). The NSF testing guidelines are a continuation of the USDA product approval and listing program, including the FDA. Neutra-Lyze is rated “no rinse required on food contact surfaces”, meaning Neutra-Lyze is approved for use in commercial or residential kitchens to control bacteria, viruses, and mold without the need to wash/rinse the area with water after Neutra-Lyze is applied.


  • DOES NEUTRA-LYZE CONTAIN VOCs?
    No. Neutra-Lyze does not contain volatile organic compounds.
  • HOW SHOULD NEUTRA-LYZE BE STORED?
    Store in original closed container in a cool, dry place away from heat and open flame. Do not allow product to become overheated in storage. Avoid prolonged storage temperature above 40°C or 90°F. Avoid from freezing. Storing Neutra-Lyze according to directions otherwise it may cause increased degradation of the product, which will decrease product effectiveness.
  • MANY CLEANING PRODUCTS CLAIM TO BE DISINFECTANTS, BUT AS A CONSUMER, HOW DO I KNOW THAT NEUTRA-LYZE REALLY KILLS GERMS?"
    "Disinfectant" is a legal term that can only be stated on product labels that have been proven to kill 99.99% of specific pathogens. These tests are predetermined by Health Canada. In addition to germ kill data, scientists review the product for other characteristics such as: how toxic the product is to our environment, directions for safe and effective application, storage, disposal and handling plus a complete review of the health and safety profile of the product. When the Health Canada is satisfied with all the scientific data, the product is registered and issued a DIN number. The product can now be called a disinfectant. The DIN number for Neutra-Lyze Disinfectant is 02449536.
  • WHAT IS THE DIFFERENCE BETWEEN CLEANERS AND DISINFECTANTS?
    Cleaners are not registered with Health Canada and do not require registration to be sold into the marketplace. Cleaning products do not kill germs and cannot make any public health claims on their labels that they do kill germs. Watch out for "antimicrobial" cleaners or other marketing terms that allude to killing germs. A good rule of thumb to distinguish between cleaners and disinfectant is to make sure the product has a DIN or EPA number on the label. If there isn't an DIN or EPA number on the label, be safe and just use the product to clean up dirt and other organic matter.
  • CAN I CLEAN AND DISINFECT IN ONE STEP?
    Yes, as long as the surface to be disinfected is not excessively dirty. Our disinfectants are tested with a 5% organic load on the surface to simulate real life use, so they will be effective on a lightly soiled surface (and Neutra-Lyze has been formulated to break down and penetrate through even more debris). If there is visible debris/dirt, it is necessary to “pre-clean” to remove this prior to application because debris can be a physical barrier preventing contact with the organisms and preventing the product from working. It is best to use some of the Envirowise’s Ultrazyme Multi-Purpose Cleaner or Grimebuster Degreaser to first clean up the visible dirt, so the disinfectant can get to work. Make sure you read and follow the Health Canada registered Neutra-Lyze label.
  • WHAT ARE THE KILL CLAIMS ASSOCIATED WITH NEUTRA-LYZE (BACTERIA, VIRUSES AND FUNGI)?"
    Visit our page Neutra-Lyze for a full list of bacteria, viruses and fungi Neutra-Lyze is proven to kill.
  • IS IT SAFE FOR ME To USE NEUTRA-LYZE WHILE I AM PREGNANT/NURSING?
    Neutra-Lyze is great to use all around the house, to keep a clean and disinfected environment foryour children and your pets. HOCl is recognized as a safe, active ingredient. In nofmral condition of use of the disinfectant, no harm to pregnant or nursing women can arise.
  • DOES NEUTRA-LYZE HAVE TO BE USED ONLY WITH A SPRAYER?
    Neutra-Lyze is formulated for use with a mechanical, manual or battery power operated sprayers or can be applied witha mop or clean cloth.
  • WHAT ARE THE ADVANTAGES OF USING SPRAYERS TO DISPERSE NEUTRA-LYZE?
    The quickest way to disinfect a hospital room, an entire basement, or aschool gym is by using a sprayer or mister that can create a fine mist to treat objects, walls, floors, and ceilings in a matter of just a few minutes. Misters can dramatically cut the time to disinfect large areas. Neutra-Lye is one of the few disinfectants that can be dispersed in this manner because it is non-corrosive to treated surfaces and objects.
  • WHAT ARE THE KILL CLAIMS ASSOCIATED WITH NEUTRA-LYZE (BACTERIA & VIRUSES)?
    Visit our product site at https:///www.neutra-lyze.com or our corporate site: https://envirowisesolutions.comn for further information.
  • WHAT IS THE DIFFERENCE BETWEEN A FOOD-CONTACT SANTIZER and a NON-FOOD-CONTACT SANITIZER?
    A food-contact sanitzer, at a minimum, reduces the level of Staphylococcus aureus and Escherichia coli by 99.99% on a food contact surface within one minute. A potable water rinse is not allowed after sanitation of a food-contact surface. A non-food-contact sanitzer, at a minimum reduces the level of Staphylococcus aureius and Klebsiella pneumoniae or Enterobacter aerogenes by 99.9% on non-food contact surfaces within 5 minutes.
  • WHAT IS THE SHELF-LIFE ON YOUR PRODUCTS? WHEN DO THEY EXPIRE?
    Neutra-Lyze has a shelf life of one year, however, it should be used as soon as possible after opening to avoid product degradtion.
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